Customer Services SCQM (F/H), Toulouse

Airbus conçoit, produit, supporte et prépare le futur des aéronefs civils et militaires (avions et hélicoptères), des systèmes aériens sans pilote et des satellites. Le groupe fournit également des solutions performantes et innovantes dans les domaines du renseignement, des communications et de la cybersécurité.

Tasks

The main activities of the aftermarket SCQM are:

• Manage supplier quality Approval/Authorization ensuring suppliers are compliant with certifications required (Part 145, Part 21).
• Monitor supply chain & quality being responsible for On Time and On Quality performance.
• Assess the Supplier capacity, capability & performance Initiate and manage supplier recovery or development plan linked to performance & compliance, in coordination with the Supplie
• Development Manager Identify & Manage the supplier's industrial risks (ToW, M&A, organization changes, etc...
• Communicate supplier’s performance and recovery/development plan with our stakeholders and customers (participate to customer’s event)
• Act as supplier escalation point in S for all supply chain & quality aspects and maintain close communication and coordination with the operational teams (FHS, Upgrade, Satair)

Profie

• With a 5-year degree in engineering and/or Business school, you have at least 5 years of experience in engineering, purchasing, supply chain or logistics or strong Repair Shop experience :
  
• Significant experience in supply chain or procurement operation (Gemba, 8D/9S...)
• Good personal organization, rigor
• Clear communication
• Collaborative mind-set & stakeholder management skill
• Fluent English
• Good knowledge of FHS, Satair and Upgrade business would be a plus
• Good knowledge of customer support (Airline’s operation) would be a plus
• Good knowledge of regulation EASA Part 145 and Part 21 would be a plus