Customer Service Engineer France / CT BA OESL (m/f/d), Caluire-et-Cuire

Der Continental-Konzern gehört mit einem Umsatz von 26 Mrd Euro im Jahr 2010 weltweit zu den führenden Automobilzulieferern und beschäftigt derzeit rund 150.000 Mitarbeiter in 46 Ländern.
Die Division Powertrain integriert innovative und effiziente Systemlösungen rund um den Antriebsstrang. Das Produktportfolio reicht von Benzin- und Dieseleinspritzsystemen über Motor- und Getriebesteuerungen inklusive Sensoren und Aktuatoren sowie Kraftstofffördersysteme bis hin zu Komponenten und Systemen für Hybrid- und Elektroantriebe.

Tasks

• Establish a trusting relationship with the customer plant engineering , line operations , quality departments , logistic departments and customer service organizaiton in all assigned customer plants
• Operate as initial direct contact and response person to customer's complaints/0-km issues
• Perform regular proactive visits to relevant customer locations at a frequency agreed with the customers
• Coordinate activities of external quality service providers
• Contribute to problem solving and strategic quality improvement activities with international teams
• Support evaluation of customer plant's perception of CT OESL’s quality performance

Profil

• Graduate in automotive enigneering , mechnical/electrical engineering or equivalent education as a technician
• More than 5 years of professional experience in automotive business with direct international OEM customer contact
• Basic knowledge of general quality methods and tools
• Planning and organizational skills
• Fluent in English and French (written and spoken), good command in German is considered a plus
• Willingness to travel frequently and on short notice