Client Advisors & Sales Supports (f/m), Cologne

Die LVMH Group ist der weltgrößte Luxusgüterkonzern weltweit und besteht aus fünf Unternehmensbereichen. Dazu zählt unter anderem auch der Bereich Watches and Jewelry, welchem die deutsche Vertriebsgesellschaft LVMH Watch & Jewelry Central Europe GmbH mit seinen renommierten Marken Tag Heuer, Hublot und Zenith angehört.

Your accountabilities

• Manage autonomously sales related to all categories of products sold in the store
• Manage the relation with the customer during the whole process from customer welcome at store to payment
• Input customer and sales data into the proper software system
• Perform packaging on request for items sold
• Create, develop and manage a solid network of high level and loyal clientele
• Organize visual merchandising material, prepare shelves/windows according to Bulgari guidelines
• Take in charge items to repair brought back by customers and fill in the proper repair slip performing a brief interview on the item damage

Your qualifications

• Commercial or sales background
• At least 3 years experience in a similar position in watches/ jewelry/luxury sales
• Fluent in German and English; any other language an advantage (Chinese, Russian, Arabian)
• Expertise in sales and negotiation techniques
• Excellent organization and administrative skills
• Good computer skills (MS Office)
• Customer orientation, Flexibility and Ownership
• Initiative, Communication and Business awareness
• Networking and Good team player
• Ability to negotiate at high level
• Pleasant personality with excellent interpersonal skills

We offer

• Interesting tasks within an exciting international luxury brand
• Excellent working atmosphere
• Training and development opportunities within LVMH
• Onboarding Training
• Employee discounts
• Performance-related remuneration systems
• Occupational pension
• Restaurant vouchers
• Unlimited contract