Senior IT Solution Manager WMS CDI (F/H), Paris

Internationale Expresslieferungen; weltweiter Versand per Luft- oder Seefracht, als Land- oder Schienentransport; Warehousing-Lösungen von der Verpackung bis zu Reparaturen und Lagerservices; weltweite Lieferung und weitere maßgeschneiderte Logistikdienstleistungen – alles, was wir bei DHL tun, trägt dazu bei, Menschen zu verbinden und ihre Lebensqualität zu verbessern.

Tasks

• Partner with Business Development and Solution Design teams during customer bids to propose cost-effective, implementable IT architectures that balance customization with standardization.
• Collaborate with Business, Customer and IT stakeholders to translate operational workflows and requirements into IT solutions and specifications, minimizing non-standard configurations and promoting reusable components.
• Lead the design of WMS solutions that integrate seamlessly with DHL’s standardized IT products (e.g., Centiro, TMS, WCS), ensuring alignment with operational best practices, business and customer requirements.
• Lead the technical implementation of the IT solution in collaboration with the IT application consultants and developers, while contributing hands-on to the system configuration and testing.
• Transparently share the configuration, development, and test progress with stakeholders. Proactively communicate on issues, risks, and scope changes, and suggest suitable mitigating actions.
• Develop training materials and workshops to educate cross-functional teams on WMS capabilities, standardization policies, and best practices.
• Mentor junior IT Solution Managers and Application Consultants, fostering expertise in WMS configuration, requirements elicitation, and stakeholder management
• Conduct post-implementation reviews to assess solution performance, user adoption, and operational efficiency, identifying opportunities for process refinement or additional training.

Profile

• Bachelor’s or Master’s degree in Computer Science, Business Administration, Supply Chain Management**, or a related field.
• 7+ years in IT solution management, with at least 5 years specializing in warehouse management systems (WMS) within logistics or supply chain environments.
• Proven experience designing and implementing WMS solutions (Blue Yonder, Manhattan Associates) for large-scale, multi-site operations, including integration with ERP, TMS, and automation systems.
• Strong knowledge of E2E supply chain management and logistics processes
• Pragmatic mindset with a focus on real-world solutions
• Proficiency in business process modeling, requirements management tools, and Agile/Waterfall project frameworks.
• Strong understanding of logistics KPIs (e.g., order accuracy, inventory turnover) and their translation into system configurations.
• Strategic Influence: Ability to persuade stakeholders to adopt standardized solutions while addressing unique customer needs.
• Analytical Rigor: Expertise in root-cause analysis, gap assessment, and cost-benefit modeling for IT solutions.
• Stakeholder Management: Skilled in managing relationships with senior leadership, operations teams, and external clients.
• Business fluency in French and in English