Customer & Operations Manager - Boat Rental (w/m/x), Vinkeveen / Amsterdam

Eurojob-Consulting

Established in 2004, our HR consulting firm specializes in the recruitment of Franco-German and european profiles. Based in France and Germany, but also in Austria, Belgium, Luxembourg, Switzerland, Italy, Spain and in the UK, our consultants assist jobseekers with coaching, salary evaluation or the preparation of their application (resume and cover letter).

Our client is an international company specialising in houseboat holidays. For the Dutch location in a recreational area near Amsterdam, we are looking for a:

Customer & Operations Manager - Boat Rental (w/m/x), Vinkeveen / Amsterdam

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What will your role be

You will lead a team of permanent and seasonal staff and be responsible for the following tasks:

  • Planning, controlling and monitoring of all the processes around boat rentals
  • Contact person for customers during check-in and check-out as well as during the holiday
  • Supervising reparation and maintenance of the fleet
  • Communication with suppliers and spare parts procurement
  • Responsible for the office and the base administration
  • Optimisation of customer satisfaction
  • Regular reporting to the Regional Management
  • Willingness to work also on weekends and holidays

Your qualifications

  • You have completed a commercial or technical education and have already worked in the tourism industry
  • You are reliable, flexible and able to work under pressure
  • Excellent PC skills (PowerPoint, Word, Excel, Outlook)
  • You are fluent in Dutch and English, French would be a plus
  • Enthusiasm for boats, a boating licence would be an advantage

What you can expect from us

  • The position is a permanent contract
  • Company car
  • A high degree of autonomy and a job with different tasks
  • Discounts for boating with family/friends
  • Very good working environment

Apply

Are you interested? Then we look forward to receiving your application! Please send your application documents as well as your availability and desired salary to:

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