V.I.E. Network Engineer (m/f), Toulouse / Slovakia

Tasks

You will be in charge of the following tasks:

• customer support,
• follow-up and troubleshooting (1st level) of network failures reported by customers or automatic monitoring systems, escalation when needed to 2nd/3rd level,
• daily management of operational networks for data, voice and/or video communications,
• monitoring of network performance in terms of availability and reliability,
• maintenance of monitoring & control information, C-Info, RT3, Dataminer, EMC,
• support of internal projects related to network line-ups and maintenance, as well as line-up execution,
• maintenance of technical documentation for operational projects,
• active participation in the development of the operational knowledge database.

Skills

The VIE is a specific contract, under Ubifrance's eligibility criteria. Please make sure you read further information on the requirements of the VIE on the following websites: www.civiweb.com (in French) and
http://www.civiweb.com/international/default.html (in English, German, Italian and Spanish)

VIE Main Requirements:

• European Union citizens, graduates of up to 28 years old
• Those having fulfilled the military obligations of their country.
• Those with previous experience working abroad.

You have a Master's degree in Computer Science and network engineering or related subjects and some commercial experience (or a significant internship) in network monitoring and controlling. You have solid network and platform skills in IP services (internet, telephony, etc.) and good knowledge of LAN/WAN and supervision tools. Ideally, you have already worked for a network and/or IT and/or VSAT integrator or for a satellite or telecoms service operator.

You have the following qualities:

• Customer-oriented way of thinking/working
• Good communication and teamwork skills
• Ability to handle stress and work under time pressure 
• Ability to prioritise
• Good sense of compliance with agreements
• Willingness to actively share knowledge within the organisation