Store Manager (m/w), Berlin

Die LVMH Group ist der weltgrößte Luxusgüterkonzern weltweit und besteht aus fünf Unternehmensbereichen. Dazu zählt unter anderem auch der Bereich Watches and Jewelry, welchem die deutsche Vertriebsgesellschaft LVMH Watch & Jewelry Central Europe GmbH mit seinen renommierten Marken Tag Heuer, Hublot und Zenith angehört.

Your main roles

Increase sales:

• Optimise sales by attracting new customers, public relations, customer service, customer loyalty
• Develop a customer network, being an ambassador of the brand, participating to local events outside the Boutique and coordinating in-store events
• Closely monitor sales reports and merchandise needs in order to ensure proper stock levels
• Oversee the execution of window displays and maintain high standards for in-store merchandising

Team Management:

• Ensure a strong presence on the shopfloor
• Focus on People development: manage, coach and train the sales staff
• Optimise the staff competencies to lead the business growth
• Develop the management team of the boutique

Store management:

• Drive the activity using KPI's in order to reach the Boutique targets
• Work closely with General Manager on sales, events, trunk-shows and team management
• Provide regular reports
• Coordinate with Finance, Buying teams, CRM, Visual Merchandising, HR and Training to ensure Boutique development
• Oversee boutique operation activities

Profile

• Experience of minimum 7 years in luxury retail and boutique management of a free standing store.
• Ability to be a Brand ambassador and to ensure excellent client experience
• Ability in merchandising and stock control
• Understanding of store financial report and budget
• You are used to work with KPI's
• Fluent in German and English. A third language would be a plus