Key Account Supply Chain Manager (m/w/d), Düsseldorf

As a global leader and Beauty-Tech pioneer, we are looking for passionate talents who want to actively shape our success story. In a constantly changing world, we identify the latest trends, act data-driven, and develop innovations that merge beauty with technology.

Over 86.000 employees in over 150 markets commit themselves every day to turn our vision of a sustainable and forward-looking beauty industry into reality.

At L’Oréal, we live a culture of learning, personal development, and entrepreneurship. We offer our employees numerous opportunities to expand their skills, take responsibility, actively shape their careers, and thus have a positive impact. With our long history of innovation and our commitment to sustainability issues, we set standards for responsible entrepreneurship.

Tasks

• Strategic Partnership: Develop and strengthen close strategic supply chain collaborations with key accounts.
• E2E Efficiency: Drive end-to-end supply chain efficiency and transparency via data exchange and customer alignment.
• Process & KPI Management: Optimize data-driven processes and manage critical customer KPIs, e.g., availability.
• Risk Mitigation: Identify and actively mitigate potential delivery risks collaboratively with our key customers.
• Cross-functional Collaboration: Foster seamless communication with Sales, Customer Care, and International Supply Chain, and drive Customer Experience projects to enhance satisfaction.

Profile

• Degree in Business Administration or Engineering, with strong knowledge of current market developments and retail structures, ideally in FMCG.
• Proven experience in Supply Chain, Logistics, Commercial, E-Commerce, or CDMO.
• Strong analytical and strategic thinking, with excellent problem-solving skills in close collaboration with clients.
• Highly communicative, adept at simplifying complex topics for stakeholders and customers.
• Fluent in English (C1 level required) and in German (C1 level is required).