Aircraft Electrical Power System Engineer (m/f), Toulouse

Airbus pioneers sustainable aerospace for a safe and united world. The Company constantly innovates to provide efficient and technologically-advanced solutions in aerospace, defence, and connected services. In commercial aircraft, Airbus offers modern and fuel-efficient airliners and associated services. Airbus is also a European leader in defence and security and one of the world's leading space businesses. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions and services worldwide.

Tasks and Responsibilities

You will perform the following activities:

• Answering all technical queries raised by the Customers within the defined time scale.
• Analysing all in-service events to identify potential impact (including airworthiness, reliability, cost, etc.), launch and progress all actions necessary to find the cause of the events and initiate/follow-up development of corrective actions or product improvement with the Airbus design organisation and the vendors.
• Evaluating the cost impact upon the operators of various in-service problems.
• Providing Customers with relevant technical information using all Customer Services appropriate means or media to improve their ATA Chapter system operation.
• Providing Customers with in-situ technical assistance for trouble shooting.
• Providing technical stand-by (AOG) assistance.
• Providing Engineering support to other Customer Services departments.
• Ensuring transfer of in-service experience and maintenance activities to the management, to other divisions of Customer Services and Airbus design organisation including vendors.
• Providing the management with continuous and regular feedback on his/her activities
• Attending technical meetings with Customer engineering and maintenance organisations.
• Using extensively and properly the relevant internal tool and use systematically its document filing capabilities.
• Handling complex technical matters with direct impact on safety or economic issues, …
• Acting in an autonomous way without close supervision using their specialist knowledge.
• Attending international meetings involving international organizations.

Required skills

• Minimum 5 years aeronautical engineering degree, specialising in Electrical Power system, and you have at least 3 years of field experience in ATA24, which have allowed you to acquire sound skills and knowledge of:
• A/C knowledge (Production or Airline)
• A/C maintenance manual knowledge
• Aircraft system troubleshooting and maintenance
• You are able to understand customer needs.
• You are very interested in customer services and are service-minded.
• You are able to cope with a high-demanding environment
• You are recognized as being tenacious and adaptable

In addition, the successful candidate will be able to demonstrate the following skills:

• You have a good presentation, co-ordination and interpersonal skills, dealing with customers, design offices vendors and other Airbus departments.
• You are willing to cooperate with others and willing to accept your share of constraints such as standing in at lunch time, standby work, etc.., as part of a team dedicated to customer services.
• A negotiation level of English is required