Technical Support Consultant (m/f), Frankfurt area

Our client is a manufacturer and supplier of mechanical components for special purpose machinery and assembly automation. He would like to extend his Technical Support Team in the European headquarters in the Frankfurt area. We are looking for a French speaking

Technical Support Consultant (m/f)

Your Responsibilities

• Technical customer consultation and support in the application of mechanical products
• Increase customer satisfaction by processing efficently customer service claims
• Adaptation of product catalogues and brochures
• Market analysis and monitoring of market trends
• Enhanced cooperation with product development

Your Profile

• Successfully completed technical training in mechanical engineering
• First professional experience in a similar technical working environment
• Good understanding of mechanical components and machinery directives
• Solid understanding of Continued Improvement Process (CIP)
• Excellent French, fluent German is a plus

Additional skills

• Customer-focused with strong consulting competence
• Assertiveness and good communication skills
• Strong analytical and perception skills
• Teamplayer in an international working environment

Established in 2004, our HR consulting firm specializes in the recruitment of Franco-German and european profiles. Based in France and Germany, but also in Austria, Belgium, Luxembourg, Switzerland, Italy, Spain and in the UK, our consultants assist jobseekers with coaching, salary evaluation or the preparation of their application (resume and cover letter).